Each contract and its clauses will be tailored to meet the specific needs of every client.
While these clauses represent our standard procedure, there is room for adjustments when possible.
Counsellor-Client Agreement and Terms
Before commencing counselling, all clients are required to agree to and sign a confidentiality and payment contract. This contract may be modified through mutual consent at any point.
Confidentiality and Reporting
Information shared during sessions will remain confidential. However, if you provide information that suggests a risk to your well-being or the well-being of others, I am obligated to report this to an appropriate authority.
If requested by law enforcement or legal authorities, I may need to share certain information.
Consultation and Confidentiality
Should the need arise for the counsellor to consult with another professional, you will be informed of this beforehand, whenever possible.
All notes from sessions are kept separate from contact details to ensure confidentiality.
All client notes and information will be kept in a locked secured system.
Terms and Conditions
Sessions, scheduled for 50 minutes, are expected to begin at the agreed-upon time. Late arrivals cannot extend sessions beyond the predetermined finish time.
Payment of the standard rate, which is £60 (£50 for concessions), is expected at the commencement of each session in advance. Payments can be made via BACS for telephone and internet sessions (Skype or Teams). Payment details will be given to the client once a therapy session is arranged.
In the event of session cancellations or rescheduling, please promptly notify the counsellor. Cancellations should be made with a minimum of 24 hours' notice; failure to do so will result in the session being charged at the standard rate.
Payments are to be made with 24 hours prior the session via Bank transfer (BACS) alongside the client's reference number.
If you decide to terminate your sessions, please inform the counsellor as soon as possible.
Should a client attend sessions under the influence of alcohol or non-prescribed drugs, the session will not proceed and no refund will be issued.
By proceeding with counselling, we both agree to adhere to the terms outlined above.
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